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partypooper
21st October 2014, 01:51 PM
Calling Computer Buffs: I'm still having trouble with this Snap Do thingo, if I get the latest version of Norton and run it in safe mode: is that likely to get rid of it?

evajb001
21st October 2014, 02:39 PM
No idea what snap do is but usually when i get virus issues I try 3 things in this order:

Malwarebytes scan - Free spyware/virus scanner
Spybot Search & Destroy scan - Free spyware/virus scanner

If still having issues I then google it and read through some forums but generally those first 2 should do the trick.

partypooper
21st October 2014, 03:32 PM
thanks evajb001, problem is Snap Do Hijacks the browser, and as Malware & Spybot are not on the computer, can't do that.

Shaun
21st October 2014, 03:48 PM
Did you read your other post.

Chrome Prince
21st October 2014, 03:54 PM
Calling Computer Buffs: I'm still having trouble with this Snap Do thingo, if I get the latest version of Norton and run it in safe mode: is that likely to get rid of it?

No it will not, all it will do is slow down an old laptop.

You need to follow the instructions in the link on the other thread you started.
And never install two versions of antivirus software on the same computer.

blackdog1
21st October 2014, 04:20 PM
thanks evajb001, problem is Snap Do Hijacks the browser, and as Malware & Spybot are not on the computer, can't do that.party if you can't network the two comps, put malwarebytes and spybot on a USB stick and use the stick to install them

partypooper
21st October 2014, 05:15 PM
Chrome, thanks I've saved $70 there then! I can't remember when he bought the Lap Top but not that long ago. I take it youre not a fan of Norton?

Blackdog1, yeah tried that but it didn't install properly, I might have another go.

Shaun, no will do that right now.

Dennis G
21st October 2014, 07:00 PM
party, I use Avast! Free Antivirus. I've gotta say it's the bet I've ever used...

Chrome Prince
21st October 2014, 09:39 PM
Second that advice.

Shaun
21st October 2014, 11:35 PM
Third that, if you wanted to pay, they have a paid version.

Puntz
22nd October 2014, 11:03 AM
Try COMODO Internet Security products, their forum is informative to.
Their web browser ( COMODO DRAGON ) is way cool, less clutter and easy to get to in-built security features.

They also have a revamped Firefox web browser according to their specs. called IceDragon.

https://www.comodo.com/home/browsers-toolbars/icedragon-browser.php

IceDragon: A faster, more secure version of Firefox

The name is a derivative of the real Komodo Dragon

http://en.wikipedia.org/wiki/Komodo_dragon

partypooper
23rd October 2014, 12:25 PM
Thanks all, I'll take that onboard have one last go at it and if no good I'll take Chromes advice and drop-kick it! ta again

woof43
23rd October 2014, 01:37 PM
The best is to edit the key in your registry file, by deleting or adding something to the line, that stops it running and loading

partypooper
23rd October 2014, 06:20 PM
Woof43, thanks I was just about to admit defeat, as I got Malawarebytes and the spybot thingos on via the USB, cleaned everything up sucessfully, all except that blooming Snap Do.............one last try thanks again.

Dennis G
23rd October 2014, 08:35 PM
party, check these sites....

http://www.wikihow.com/Get-Rid-of-Snap-Do

http://www.techsupportall.com/how-to-remove-snap-do-search-from-chrome-firefox-ie/

I actually do remember having the same issue and did manage to lose it...


Good luck.

blackdog1
24th October 2014, 06:40 AM
party, I use Avast! Free Antivirus. I've gotta say it's the bet I've ever used...http://www.howtogeek.com/199829/avast-antivirus-was-spying-on-you-with-adware-until-this-week/