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-   -   Ozeform ratings (http://forums.ozmium.com.au/showthread.php?t=9112)

La Mer 12th May 2005 09:12 AM

IAS are updating their site which will take about two months. When the update is completed it is most unlikely that the ratings will reappear - they are more or less gone forever, unless the number of complaints change the minds of the powers that be at IAS.

Imagele 12th May 2005 09:19 AM

La Mer
Any idea why the members were not extended the courtesy of being advised of this change or why the controllers do not answer email queries.

La Mer 12th May 2005 09:57 AM

Quote:
Originally Posted by Imagele
La Mer
Any idea why the members were not extended the courtesy of being advised of this change or why the controllers do not answer email queries.


Can't answer that Imagele, but IAS did advise at least one person who complained in the following mannger,

""Thank you for your email.

The Ozeform website is having a revamp over the next 2
months. During this time a few services will be
admitted, including the Ratings.

At this time there is no plan to re-instate them.
However your email has been noted and sent to our
Management. If a rating service is to be re-instated,
we will retain your email and inform you of so

Sorry for any inconvenience this may have caused you.

Thank you and if you have any inquires please do not
hesitate to contact us


Kind Regards
Member Services "

Imagele 12th May 2005 10:25 AM

La mer
Thanks for your reply.
I presume you meant "Omitted" and not "admitted" in regards to the ratings service.
Whoever that member was, they had better luck than I have had to date.
Mind you, they don't get any money from me which might explain their disregard for my query.

Duritz 12th May 2005 10:26 AM

Well, a lot of people will drop off their site now.

anchor 13th May 2005 02:26 AM

Duritz, many will drop off but I think IAS wouldn't given a hoot, unfortunately. They did a similar trick with their speed maps.

La Mer 13th May 2005 06:50 PM

Further to my earlier response, I received the following from Ozeform.

Dear Ozeform member

For several years, our highly successful www.ozeform.com site included a range of unique services only available to ozeform members, one of which was the ratings service.

Members would have noticed that this ratings service has recently been removed from the site. This decision was made as part of the redesign of the site and, as a result, of the misuse and abuse made by some consumers of the information.

I encourage you to keep visiting www.ozeform.com, which has been voted the best racing information site in the southern hemisphere and upon which we will continue to provide our clients with as much information as we are safely able to do.

The redesign, which is an ongoing operation, has enabled us to internationalise our product offering across all sports, both within Australia and Internationally.

Kind Regards
Customer Services, Ozeform.com

Imagele 13th May 2005 07:11 PM

La Mer
Wonder why you are recieving such privileged treatment.
I still can't get a reply.
I am also wondering what type of misuse and abuse they are talking about.

Chrome Prince 13th May 2005 08:34 PM

Imagele,

I received the same notice.

I expect that they received many queries as to how they came up with this or that rating, and the misuse would be an extroadinarily large amount of traffic.

This will now drop significantly, vbut so will their membership, starting here.

Imagele 13th May 2005 08:40 PM

Yeah
Just got a notice in the mail.
Pretty slack to make accusations without detailing what the problem actually was.
Sounds like a lame excuse.
They have lost me as well.


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