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-   -   Money back guarantee - won't refund my money (http://forums.ozmium.com.au/showthread.php?t=10577)

renzo75 12th August 2005 08:55 AM

Money back guarantee - won't refund my money
 
Hi All

I'm a sucker.. I admit it...

I signed up with EDITED... Had sooo many problems, got offered a money back guarantee, which they now deny.
They have my software, I have nothing, and had to re-finance the house in order to clear the credit cards to make life a little easier.
Threatened them with legal action, to which they basically said 'Bring it on'
They changed numbers without telling me, got prank noises on the phone when called them, and never get replies.
All they do is lie, and when I do finally get hold of them, the person in charge is 'out of the office', or 'overseas' so they can get their case ready.

I really need help if anyone can offer any assistance.

And if approached, my 2 cents worth would be that I would never sign up with them if I could go back in time.

Thanks.

====================================
Our Forum Terms of Use make it clear that for legal reasons of defamation we are unable to publish the names of these businesses.

davez 12th August 2005 09:58 AM

duno what to make of this one....

DR RON 12th August 2005 05:22 PM

Can I ask how much renzo? sounds like an arm and most of a leg. Im sorry for your loss, unfortunately these types of businesses just cant be trusted. Better off going with your own selections. You migthnt win but at least it wont cost you what you lost with these scammers.

TWOBETS 12th August 2005 06:04 PM

renzo75
 
Hey renz,
I can't help, sorry. Just wanted to say this forum must be full of poor sods like you (and me) that have been shafted by ******** like them. Starting from NOW!!!!..... remember you can't buy a magic system. If such a system exists it simply would not be for sale at any price.
The good news if you can tough it out long enough , is that there are ways to make a steady income from this game, but it takes dip sticks like myself a year or two to see through the haze.
My opinion of how hard this is requires you to pass a simple test. For the first year of betting only use $1 bets. This will safely test your systems and supply you with enough data to bet mega. You may think I'm on a prescribed drug but it is my honest opinion .
Fire away guys!

renzo75 12th August 2005 07:12 PM

Hiyas
 
It was a 'discount' price of $5000... may not sound like heaps, but considering I'm paying for my fiance and I's wedding (no points for grammar huh hehe), it's a fair chunk.
All I can do is leave things, and learn from my mistakes.
They did everything from no phone calls being returned, to delaying it by 'the directors are overseas', EVEN though they JUST sent me a fax a while back (called them right back)
I've asked for a copy of the contract I signed, which they can't seem to find as I don't think I signed one, and their lawyer isn't much help either, but the lawyer I spoke to said it wasn't worth the money at the moment, as they usually cover themselves pretty good.
Thanks for all your comments anyway, and take heed.. LEARN hehe

mad 12th August 2005 09:09 PM

Hi renzo - sorry to hear about your troubles.

Best thing for you to do is report them to your state business/consumer affairs dept and ASIC if they have registered as a business to see if they can help. Maybe - maybe not but at least they will be aware of these people if not already.

partypooper 12th August 2005 10:04 PM

Hi Renzo, Mad is right you should at least report the problem so there is a record at least, sorry but I think you've got Buckleys chance of ever seeing your Dough again and even less of ever seeing a cent in profit.

I've been backing the nags for 42 years and have made a profit in only the last 2 and a bit. Yes and I have to admit I've dropped a few quid to the sharks, (most of us do but some won't admit it)

Making a profit is very difficult, and the key is extreme "Patience" I can't give you Golden Goose, and I doubt if anyone else can or would but if you want to know how I narrow things down drop me a line at Lumbasakabayo at hotmail.com

renzo75 12th August 2005 10:07 PM

Thanks
 
Let the appropriate people know about it, but there's not much they can do... went to the ACCC, ASIC etc...
Will just take it as a learning lesson.
Would even be happy if a good lawyer got money back off them, and I ended up with even $10 hehehe just so long as they don't have it..
thanks.

mad 13th August 2005 01:08 AM

I tell ya, this kinda situation really ****************s me.

I would never in a million years dream of conducting my affairs in such a manner, yet these ********bags prey on innocent albeit slightly naive people and consistently get away with it. It's about time someone somewhere, at some authoritive body did something. To do nothing and say "oh well - sorry we can't do anything" is not the appropriate response. "Oh well" is not good enough in my book, not good enough by a long shot. If you can't do anything, then what exactly is your purpose? These pricks thrive while the regulatory authorities sit on their arses. They are quick enough to grab us ordinary decent folk by the short and curlies and make our live difficult at every opportunity. I had enough of these ********bags and shysters, get a life and contribute something to society or F'oFF.

Renzo - don't let this go mate. Find a way to get these SOB's. My other suggestion is to get in touch with your state and or federal member of parliament and explain your situation. I for one would gladly join your cause as would others on this forum no doubt. Get some friends from your constituency to also complain as these politicans start to take note when several disgruntled voters express disatisfaction. Cause an absolute stink, you will never see your money again but at least you can make life as difficult as possible.

Best of luck, if i can help i will.

Bhagwan 13th August 2005 06:22 AM

Hi Renzo,
Can you give us an idea what the program was based around so as we all may get some idea of what sort of image of what to avoid if it comes our way.
e.g.
Is it ,following the shorteners in the market. They call it following the smart money. . Gold Coast
Is it, tip they supply using progressional betting & stopping at the first winner.. NZ
Is it, place betting only strategy betting 10% up & down. Gold Coast.

These are just 3 that I am aware of that cost between $5,000-10,000

Anyone charging these sort of prices should be highly suspect.

dingoboy 13th August 2005 09:28 AM

Info
 
Hi Renzo,
My 2 cents,

Ive never been tempted but, i know a gent whom has bought such an idea or "********" last year, he is a customer of mine.(they tried my wifes boss also and he is an accountant, he nearly paid them a sh*t load until my wife told him to talk to me first, lucky boy !)
I spoke to him about it and he went through the same drama.
Find out if they are based in QLD, if they are it is because the rules and regulations apparently up there have been manipulated to make this sort of thing easy to do, it apparently ties in with the "growth" of the racing industry and investment in that area,people in certain spots are turning and looking the other way, sunshine or gold coast, thats what this fella told me, what he did was this and he got the majority of his money back was,

lodge a complaint with asic,
lodge a complaint with the police both in nsw and qld(making sure you get referance numbers),
lodge a complaint with the federal police,
Go to your local member of parliment,
Attatch a lawyer to it (started with a cheap black and white no frills brand, you know the type tucked away in the back streets)
He then sent them a letter of demand, with all relevat attatched documents together with a letter of intent to take them to court for his money and costs.

He said that it was enough to make them pay.
What they do is suck you in, take your money and the old trick, most people will just give up when things get too hard, what im saying is keep at them, they prey on people just giving in, keep ringing the bast@#$*s, fax them, email them, keep a log of this, they will either slip up or get tirred of you pestering them.

Well, its up to you !
but just a tip ! slow and steady wins the race, you could have started with your 5000 bank and sslllooooowwwllly built it up and up, anyway good luck
Cheers and stay at them

davez 13th August 2005 10:10 AM

other than reporting to the relevant authorities, there is stuff all else you can, or more importantly, SHOULD do to try to recover your money, else you will find yourself be fleeced by the biggest & most ruthless thieves of them all.

ps no prizes for guessing to which profession i am referring.

but then again the old baseball bat hiding in the back of the shed can often achieve a result or two.

partypooper 13th August 2005 10:12 AM

Mad, agree entirely, I have also expressed an opinion that the Publications that carry their adverts have a lot to answer for and should also be prosecuted. They KNOW, as anyone who has any connection with racing knows ( except a few gullible first timers)* that the claims made in the ads are outrageous cannot possibly b e true, yet they still accept the ads. I was shot down in flames here on this forum for expressing that opinion, anyone agree with me??

* Not getting at anyone there, weve "ALL" done it!

Davez, yup been there done that, as you say come back as a Banker or "ONE OF THEM" hah!

davez 13th August 2005 10:48 AM

Quote:
Originally Posted by partypooper
as you say come back as a Banker or "ONE OF THEM" hah!


to be born with no ethics or dignity? hmm.... it does have a certain degree of appeal partyp!

but no, rather be a dunny cleaner at a 20 year long diahorrea convention than come back as "ONE OF THEM"! :)

i should offer apologies to any members that "practice" said profession but its highly unlikely you deserve it .

renzo75 13th August 2005 10:57 AM

Thanks to all for assistance
 
Hiya all,
Thanks heaps for all your support... Am definetely going to pursue the likes of the ASIC, ACCC, federal cops etc and see how I go etc... thanks for those tips.

Bhagwan, yes it is... you 'follow the smart money' where others are betting, it's between $5000, and $10k exactly (well $5k if someone has gotten a refund like they said).
In the gold coast as well, 100%... Keep away... You'd have more luck winning by giving the money to me :-) hehehe

I ended up telling them my fiance was unhappy and wanted me to give it back as well...last thing I wanna do is aggrivate her... maybe I should get her to call them hehe.. they'd give it back right away... but yeh as stated, I'll go through all those avenues, and hopefully they will then listen.

They *have* a letter of demand from a lawyer, but they retaliated with 'bring it on'.

They also claim I'll get support from them, but hey, they changed their phone number without telling me, so I must not have been on the list.

The guy there told me the directors were o/s etc to delay me for about 3-4 weeks, and found out that HE was one of the directors as well...

I will pursue, and keep you guys up to date... it's a matter of principle now...

If anyone knows of a 'lawyer' that could do me another letter of demand, I'd be more than happy to go with a recommended one.. I'll then pick a day, and re-do the ASIC, ACCC, police, local member in the g/coast, and Letter of demand, all at once... maybe being bombarded will help.

The hardest thing is that I got off with a $5k loss... what about the others who woulda paid $10k, as well as all the other ********** around that cost more than my house is worth...

Regards,
Renzo.

KennyVictor 13th August 2005 12:18 PM

Have you tried talking to one of the 6.30pm current affairs shows. They're always looking for some scammers to chase and it sounds as if you have enough of a story to interest them. It won't get you any money back but it might get you some satisfaction and give them some bad publicity.

KV

bluetown 13th August 2005 02:08 PM

Been there,
I know it's not right and smudges the whole industry.
Idealy, if any current affairs show can do another stint and use the power of the media, get as many as possible for a class action court case.( I think that's the terminology) and make it a point this time so it goes down in history, one to be remembered.
Hound them and hound to the ends of this planet and out of existance.
I am sure there are many student journalists who would have a field day at this if it could.
Or, how about asking "Big Brother" if they can do what they do now ( and it's soo boring anyway) and get on to these sharks.
Penalty should not only be a refund of money taken,but also make them distribute their software for free with source codes,compilers, the whole lot.
Kick their butts to oblivion and beyond

partypooper 13th August 2005 03:58 PM

Just re-itereating I reckon you should also complain to the publication where you saw this thing advertised, as the more complaints they receive MAYBE they will do something about it,.......maybe.....

baco60 13th August 2005 07:19 PM

"yes it is... you 'follow the smart money' where others are betting, it's between $5000, and $10k exactly (well $5k if someone has gotten a refund like they said)."

They were renting the office in ......got kicked out...EDITED

renzo75 13th August 2005 08:08 PM

That's them :-)
 
re: BACO

Yup, that's them...
****EDITED***** was one of the directors, as well as the dumb receptionist...

Don't know how that info will help me, if at all, but am pleased to know they got kicked out due rent unpaid...:-) x 100

Wonder how they can continue to operate then...

Anyone seen any ads in the local paper advertising from them? They just gave me a call out of the blue - don't know where they got my number from.

Thanks for that info.

Squirter 14th August 2005 06:54 AM

It's not only in Aussie these ....they've been sucking in thick-headed Kiwi's for ten years that I know of as my mate got caught to the tune of 9 grand....someone's idea to take it to a TV watchdog is good as about 5 or 6 years ago scammers both sides of the Tasman stared on a show here and even got 'Punters Choice' involved.

Cheers mate.

Privateer 14th August 2005 08:54 AM

Why don't we join forces and set these basta*#$ up? Then involve A Current Affair/Today Tonight etc. Any profits gleaned from the story (the programs do pay a fee sometimes) go to renzo75? Just a thought.

bobby 14th August 2005 08:56 AM

scams
 
It's sad that these ******** are protected by privacy laws. I purchased a system about 10 years ago from a Gold Coast mob that had a computised place betting system. I went halves with a mate for $3K. The staking plan was the elevator (10 percent of bank never decreasing). 20 loses in a row. I could have done better with a dart.

Bobby

Shaun 14th August 2005 09:25 AM

The worst i have done is spend 100 on one if those rubish systems from "you know who" it worked for awhile then died.

gazman 14th August 2005 09:40 AM

lets even up the ledger
 
hey renzo,sorry to hear about your bad judgment......but i'm in for privateer's call and set them up,,,my problem is im a long way from you, ,,,,,,,but will do any thing to help set the pricks up.........hey privateer your a bit of a computer whizz can we get at them through elec tek?????????
cheers...gaz...........

renzo75 14th August 2005 11:17 AM

Hiya guys
 
Nice thought, thanks heaps, but the prob is now they're aware of things now, there will be no mention of money back guarantee now (unless the software is faulty)...
Havn't even spoken to the guy who first contacted me and I don't think he'll be mentioning it anyway hehe...
Still on a high from them getting evicted :-)
Thing which really gets me apart from money back guarantee garbage (not the software as they also have one for that - well now that I think about it, the ONLY one they claim), is that they delayed me taking any legal action for about 3 wks coz I was sucked in again by the 'director' claiming, I'm doing my best for you, but they'll be back in 3 weeks so please hold on...
I'm going to contact ASIC, ACCC again and the others as suggested, and have a party with them...
It would be interested from the NZ guys as well if any more were taken, we could get a class action possibly? but I don't know his scenario, as well as not knowing how many ppl are required for an action to take place.
Either way, would be nice to get money back, but even better, even if I didn't get any back, that they would NOT have it.. even if it all went to the lawyer or something...
And as mentioned, don't even know where they advertise or anything... but if we can find a group of ppl together who got stitched by this mob, could b a start...
Thanks again heaps for all your inputs... many years on the net, even before it was popular, but first time in forum, and is very heart-felt... (no mushy stuff tho... still a blokey-bloke :-) )
Thanks.

Moderator 3 15th August 2005 01:15 PM

PLEASE NOTE:

For legal reasons we are not prepared to publish company names, names of individuals, identifying details, or alleged "**********".

renzo75 15th August 2005 01:54 PM

?
 
Quote:
Originally Posted by Moderator 3
PLEASE NOTE:

For legal reasons we are not prepared to publish company names, names of individuals, identifying details, or alleged "**********".

So basically even though these ******** defraud our system, steal from us, we can't let other people know about them, but basically if they run into them, 'tough'?
Is this a rule of the forum, or a general privacy rule protecting the '********'?
Just a query... as I'd sure as heck like to know if I was going to get involved with something, then reading about it and end up saving my self thousands...

bluetown 15th August 2005 06:29 PM

OK
this is how you do it.
Go to a internet cafe, make a fake user name with one of those free email accounts.
Then go to www.angelfire.com and open a free web page account.
On the web page, write what you like, and just send us the URL.
We will know who's "web page" it is cos, we will know anyway.
Easy...

If they want to litigate, there is buckly's cos it's free to you except coupla dollars to use the internet cafe's time.
That way you won't be traced and they (scammers) have to spend up big to to pay for technicians and whatever,plus you are wasting their time !

Management 15th August 2005 09:32 PM

Quote:
Originally Posted by renzo75
So basically even though these ******** defraud our system, steal from us, we can't let other people know about them, but basically if they run into them, 'tough'?
Is this a rule of the forum, or a general privacy rule protecting the '********'?
Just a query... as I'd sure as heck like to know if I was going to get involved with something, then reading about it and end up saving my self thousands...

Unfortunately Renzo,

It's the law of this land.

This service is free.

Forum Terms of Use make it quite clear. NO potentially defamatory posts are permitted. No business is permitted to be named or clearly identified as operating a ******** etc. here.

We do not know whether someone is correctly or incorrectly being accused. We do not employ a team of investigative journalists. It would cost us a fortune. In addition, where would our comapny's financial benefit be in order to do this? We are after all running a commercial business.

We DO NOT intend to open our company up to numerous lawsuits.

We are NOT PREPARED to have businesses named and face potential legal action from them.

partypooper 15th August 2005 11:18 PM

Management, just as a matter of interest would your company accept an advertisement from "such people", with ridiculous claims of success??

anchor 16th August 2005 12:39 PM

partypooper, going by some of your PPM results recently I reckon you should get some historical data, work on some other filters to achieve an ok ROI and flog the thing. Forget the knockers, worth a go.

Management 16th August 2005 12:54 PM

Quote:
Originally Posted by partypooper
Management, just as a matter of interest would your company accept an advertisement from "such people", with ridiculous claims of success??

As we have limited inventory we do not accept all advertising proposals. We look at advertising proposals on their merits.

We also ensure our advertising is legal.

davez 16th August 2005 04:02 PM

doc p
 
poor old doc, knocked on the head again!!

& after such a worthwhile contribution...

partypooper 16th August 2005 08:12 PM

Management, My point entirely, no decent outfit would accept the adds from these ****************s, if they do they should be counted in the same company!!

Anchor, did you pick up on that 70-1 shot last Sunday??

DR RON 16th August 2005 08:26 PM

I'm sure I had a post on this thread? I hope management are not tarring all us doctors with the same brush?

partypooper 17th August 2005 12:56 AM

Dr Ron, only by mistake I'm sure mate, but good to see the stirrers gonged ey?

Moderator 3 17th August 2005 09:42 AM

Quote:
Originally Posted by DR RON
I'm sure I had a post on this thread? I hope management are not tarring all us doctors with the same brush?


From memory your post and a few others became redundant and were also removed after an inflammatory post was deleted.

Floydyboy 17th August 2005 11:23 AM

Renzo
Ill be fifty in a matter of weeks and have been punting since my teens but Ive never considered outlayinng that sort of cash to anyone with a magic formula . Youve been duped ...learn from it ....
I hope you have some success with the recovery although it may be more trouble than its worth ....exposing them probably wont help that much apart from some self satisfaction as theyll just set up shop somewhere else under a different guise after not paying the rent of course.....Im in favour of the DAVEZ SOLUTION find out who they are and where they are and with stealth become the bain of their existance ......these people usually live the high life on yours and others misspent earnings drive nice cars(they love their cars its a status symbol) and wear gold bracelets etc ....If you are careful enough you can make their life a misery ...why would they suspect you in particular they are duping everyone they deal with these are just my thoughts and may not be the best solution but thats the way I would deal with it...
Secondly I personally think that weddings with a big guest list fully catered are a waste of money .Those thousands of dollars would be muchbetter spent on a house deposit ...There are alternatives and people have just as good if not better time in the less formal surrounds of informal get together with prawns snags chops and steak on the barbie and lotsa booze (dont forget the light beer )And if your lady of your life insnt understanding about your indescretion Id consider my options all round because you are putting yourself in for the long haul and it wont be the last time you C**K UP we are human afterall....Once again its just my opinion not necessarily the right course to chart ........Good Luck to ya

Bhagwan 18th August 2005 12:17 AM

Hi Floydboy,
I like your post Floydboy about feeding the fools at very expensive weddings.
Once the honeymoon is over , who going to do the dishes , I bet non of the wedding guests.


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