TAB - MIA
 

Well the upgrade hasn't gone too smoothly.

NSW and Vic TAB sites have gone missing in action, no temporary page, no apology, nothing.

A sign of the times.

It's 11.10am and there is nothing to bet on....or is there?

Good ol' TABONLINE is still a goer.... ;)

NEW SITE WONT BE OPEN TILL MIDDAY.

CHEERS BM

Well, it's up and sort of running.

Hate it!

Can't access live streaming.

Can't even register for the live odds service.

They tell me I don't have a NSW TAB acount - of course I don't!

And I am on the correct site.

Results have no closing price information.

Techform Ratings disappeared or I can pay $5.50 per meeting.

Or I can use the DFS ratings - but there is no access to any history.

Time to jump ship.

I'm off to the Tasmania website to get the data and to start my own ratings.

Sorry - my grumble for the day is over. :(

I was not sent a new card, so It is like I have no account their anymore, they arn't answering their phone.
Not happy at all,

Papyrus,

Cards were sent out early last week, they even sent me two different ones (giant balls up).

It's just a sign of the times.

Less agencies, less staff, less information for the punter, less customer service, less quality,more takeout.

My advice, stop betting and start investing in their shares.

I got two cards aswell because i held an account with both Vic tab and nsw

Yeah but mine is hysterical, I got my card AND someone else's.

Balls up extravaganza :D

Unbelievable, I think I finally worked out how to activate my account again, and it tells me that the account has been locked cause there has been too many invalid attempts, so customer support is their answer, I've never had a reply from customer support before, what a waste of a day. But mabye not, given me chance to look elsewhere.

I got my card without any fuss or balls-up. However, I can't log-in, and there's no one to assist me on the help-line due to technical problems.

Michaelg, you can't just log in as normal, you first have to re-register using the 'join now' button and submit your details. For NSW the pin number required is your old pin with a '1' on the end and the account number is your new account number not the old one.

My NSW account number changed but my Victorian account numbers stayed the same.

The only way I have been able to place a bet from the Expressbet page (NSW) is to click twice on both the submit bet and confirm bet buttons.

Wunfluova

Thanks for the info. I'm entering my new account no, but I'm not sure what my PIN is. Previously, I entered my code no, account no. and password. Is my PIN the code no.?

It probably is, if your code number is a three digit number issued by the Tab.

I think the pin number was only ever needed for 'phone bets - account number and password is all that is required to log on the internet.

The pin number is also the number you have to quote to withdraw money from your account.

How many times do I have to log into their ridiculous site?

It's supposed to be one web login and one account login - ridiculous in itself.

Now every time I click any link I have to log in again and the live odds don't work, just a waving windows flag :(

I just have to ask the question, what was wrong with the old site???

In fact, the very first clunky site was probably the best they ever had, punters want simple layout, simple login and fast response with an abundabnce of easy to access information, not this ridiculous situation we have today.

I really am having a grumpy day today, but I reckon I've spent the best part of the day trying to get it sorted and it still doesn't work right.

Grumble grumble.

So i understand this correctly there is just one site for Vic tab and NSW tab now?

Oh my god! Lets just hope the bugs are ironed out quick smart, it really is a disgrace that a multi million dollar company can roll something this bug ridden out.

Old vic tab used to speed along while i found nsw was slow. Now the new vic is the speed of the old nsw and the new nsw is even slower again! ARGH!

Good luck finding results other than todays!

This makes even microsoft look good.

last weekend i had a mistake on the net tab and they owe me $800. i put the complaint in last week and now they have changed to the other tab. what chances of that complaint being paid out???? i think NONE!!!! Well i will wait and see but i wont be putting any more money into my account until i get a response. im more than happy to use other tabs or betting mediums for now. they had ages to get this right and they still stuffed it up big time!!! ive spoken to bout 50 people at the tab and none of them have got anywhere too!!! that could be a good thing for me as i gave them other ideas and i might get some free betting $$$$$ from it. suppose there is always a positive to things and thats mine. cheers breadman

Lol @ shaun, dont be silly. Its just two identical sites now! Merged pools cant be to far away now can they?

This is on the site.

What i am asking is do i still need both accounts to bet in ro both pools or just one account?


* You need to base your account in either NSW or VIC, but it doesn't matter where you live and you can bet in any pool you like

Yes and no.

The pools haven't been combined as yet so there are actually two different 'sites' using exactly the same interface - which all gets a bit confusing.

If you go to the home page of both sites they appear identical except for the different Tab logos in the top left corner. The web addresses are identical except for a State=1 or State=2 at the end of the url and a capital 'R' and 'D' for the words /Racing/Default..

This is VIC :

http://www.tab.com.au/racing/default.aspx?State=1

and this is NSW :

http://www.tab.com.au/Racing/Default.aspx?State=2

You will still need both accounts for the moment Shaun because you get automatically directed to NSW or VIC site depending on the home state of the account number that you log in on.

Wunfluova

So they are the same sites in a way but depending on what account i am logged in to will be the pool i am betting in to?

************ joke think i will stick with BF or SB


I also noticed an upgrade link on the account page....wonder what they are going to make us pay for.

Spot on Shaun it is a ******** joke.

Forget the upgrade account thing, it is to do with if you have registered as a website user, but don't actually possess a betting account.

A bit like an Irish limerick I reckon!

Some uni graduate who has never had a bet in his life designed the website - guaranteed.

Where's all the feedback that punters provided to assist with future development. In that bin next to the manager's desk called the "too hard basket".

My two bobs worth..

New site is very clunky and not as smooth as the old vic site.

Got excited when the glossy brochure mentioned live video link...It now tells me i need to have a valid internet account with Tab NSW...!!!
If someone can tell me how to get Video streaming going without an I.T degree it would be greatly appreciated...
mug

I can't get it to work either mate, after an entire wasted day on this stuff :(

I activated my account at 1.30pm, logged in and havent had any trouble so far,although ive only had a few bets up to now.

What kind of Pool am I?
 

Brilliant.

It is now nearly impossible to distinguish between the NSW and VIC sites.

Most of the pools formerly unique to 1 state have now migrated to both. Running Doubles => NSW, First Fours => VIC. But no one has bothered telling the patrons.

It is impossible to tell whether the rules and rakes are the same or different. The published VIC rules are oblivious to the First Four.

Nearly every VIC FF jackpots for a piddly amount.

And NSW RDs often are forced to payout on other than 1st and 1st.

Approximate Exotics on 1 site but not for the other.

Enjoy.


http://www.tab.com.au/Racing/Inform...0&MeetingCode=S

http://www.tab.com.au/Racing/Inform...0&MeetingCode=S

IMBICILES
 

These people have got to be kidding, just logged in to start my days betting and there is no money in the pools and no odds.

That's cause noone can place a bet !!!! :mad:

I have had some luck getting bets on... Only playing running doubles
(have been waiting for those puppies in NSW for years).. had no probs getting on...

Can't get a licence for the video streaming... I am guessing that is a site problem and ************all to do with me? Anyone know anything about that?

Cheers

The bottom line is, all this should have been ironed out prior to releasing it to the betting public.

Where was the call for Beta Testers - none.

They couldn't give a rats!

The live odds service is nothing more than a pop up xml locked page.
I understand that some software developers have coded this to work with their programs, but what about average Joe???

The media licence doesn't work yet xpt, we just have pretty buttons to tease us.

Really poor from such a large company that gets it's revenue from us - the customer.

They have created a new Australian State of confusion called Tabmania, this is the combined Victorian and NSW punters who can't get the damn thing to work properly, nor get satisfactory answers from the government of Tabmania.

If you want to bet, you can contribute to Tabmania, but can't get anything in return for your support.

A true dictatorship.

STUPID IDIOTS
 

I bet from odds and fluctuations, and they have at this stage completely stuffed me up, as I refresh and sometimes it works and sometimes it don't, and sometimes goes to an error page which is then frozen and I have to cancel the page and log in again.

As I work up until the last 30 secs or so before the jump it has totally stuffed me up today.

This game is hard enough without all this crap.

The books don't want you if you constantly win so one is left with only these idiots to bet with.

If any other commercial business gave this service they would go bankrupt.

My new card was in the mail today, and they also unlocked my account so I'm able to log in.

ANYBODY have any idea what the RD paid Werribee 6&7.. because the TAB sites have no clue... this is 2nd rate crap of the lowest order served up the Vic/NSW TAB..

Still in all would love to knw that divivdend :)

IDIOTS AGAIN.
 

XPT,

Sorry can't help you but I am totally fed up with race callers and commentators all day today on sky making excuses for the crap tab service, when even they couldn't give results.

One thing I noticed as well was a lot of divi's shown on screen after some races were wrong to actual divi's paid.

I had a result that showed $3.4 for a place at the jump and I just got my bet on with nano secs to spare.
After the result it showed $3 on the sky screen which was ok but got a real shock when they gave me $2.

The whole thing is a total stuff up.

I had a 15$ winner into a 4$ winner in the last 2 at Werribee... So i am guessing at better than 60 bucks, they usually pay pretty well
(or that has been my expereince when playing them in Victoria)

2KY, won't even give yout the RD even when the divvies are available.. dunno why?
Ah well at least my account has gone stradily upwards today, just I dunno what bets paid what...

Cheers

Stuffed the ************ pin number up during re- rego on nsw and spent 40min yesterday for customer service before i gave up. Decided to ring the betting line and WOW im straight thru talking to someone what a suprise! Not. Pity she couldnt help me though.

My point is why in the hell didnt they tell us just to add a 1 to the end of your code so you have your pin number. I tried account number codes, the 3 digit code and some ref number they gave me way back.

Just rang the betting line again to be told customer service is a 1+ hour wait. Could this be the straw that broke the camels back??

i take it partly back..I have video streaming now....

Now i just have to back a winner..

They did! They provided this information in the folded page that had your new account card attached, under the heading :

Important TAB Account Information - effective 4 September 2006

- but people don't read.

Oops! If the dribble down my shirt didn't give it away then this has. Only bothered reading the vic one.

Understandable. Having multiple accounts added to the confusion. e.g. NSW account number and pin changed but VIC ones didn't.