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4legs 1st October 2011 04:26 PM

Betfair
 
Anyone having problems with Betfair? ... Times are all out?? .. Would it be because of daylight savings - even though it does not come in until tonight?

The Ocho 1st October 2011 04:45 PM

Yep. UK daylight savings must stop tonight while it starts here in Oz. I've stopped my bot about 1 1/2 hours ago as it was going all over the joint (and just when I started using real money - go figure). :rolleyes:

beton 1st October 2011 04:46 PM

4Legs Hi To me they have been out all week. The bot still works and that is all that counts to me.Beton

Shaun 1st October 2011 04:48 PM

This happens twice a year, goes to show you what cowboys they are at Betfair, totals twats.

moeee 1st October 2011 04:57 PM

Quote:
Originally Posted by Shaun
This happens twice a year, goes to show you what cowboys they are at Betfair, totals twats.


They may well be , but its a bit harsh hanging them for this.
It would be nice if they had a Service Announcement explaining the situation though.

The Elk 1st October 2011 05:07 PM

I got exasperated many months ago with BF not adjusting times when races were put back/abandoned, so added code to download UniTAB times - these are some messages I have been getting today (so times adjusted in the program and all works well):
Quote:
Toowoomba 2 Time changed from 16:50 -to- 17:50
Mudgee Race 5 - ABANDONED
Northam5 Win Pool < $10,000 - deleted
Toowoomba 4 Time changed from 17:00 -to- 19:00
Newcastle_7 - Late Scratching
This is good for when times are early, I have just realized that I now need to write more code to take into account when we go back from daylight saving and race times are late :grr

cheers

AngryPixie 1st October 2011 05:52 PM

Quote:
Originally Posted by The Ocho
UK daylight savings must stop tonight while it starts here in Oz.


British Summer Time ends on October 30th.

4legs 1st October 2011 06:52 PM

Can't agree with you Moeee - this is so basic - if this has happened before then we must be dealing with a bunch of cowboys. There is no excuse for this.

4legs 1st October 2011 07:06 PM

I have sent an email to Betfair in relation to this, and I would urge all others to do the same. I just do not think this is acceptable - it is so basic.

4legs 1st October 2011 07:12 PM

The Elk - wise move. I was initially driving everything off Unitab and then silly me switched to Betfair!

It looks like its now back to Unitab.

I do hope everyone responds with an email/complaint to Betfair, as if it is just one lone little voice it will be ignored.

I can't say enough times how basic this error is - and as it has happened before it shows how much concern they have for their clients - LIKE NONE!!!!!


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