Hi, CTO5. I presume they contacted you before the match had ended. I suppose you can be at least be thankful they did contact you because the TAB didn't in my situation. They arbitrarily changed my bet without informing me. Most people would consider what they've done not only extremely poor customer service but a complete lack of ethics.

The TAB has "settled" my query by now crediting my account with $225 in addition to the $50 when they had declared all bets to be refunded. So I have received a total of $275. But by my arithmetic, a winning $50 wager on a $6.50 selection should be a return of $325, not $275. I have again sent them an e-mail querying this. Hopefully they have made an honest mistake (I'm assuming they have made a mistake) and have not penalised me for whatever reason.