8th May 2006, 02:48 PM
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Banned
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Join Date: Jan 1970
Posts: 195
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Quote:
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Originally Posted by michaelg
Hi.
I'm still waiting for some news about the shortfall of $50. When any of us has an online bet with the TAB we do not have the luxury of cancelling our bet even if one second second later we realise we have made a mistake. At least they should give us five minutes leeway as they do at any TAB outlet. Even five minutes does seem miserly. One can easily conclude that their philosophy is "screw the punter, but ONLY after we've got his/her money".
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I've been in that boat before with them. I had a flexi trifecta put on through their website and I mistakenly had the amount of combinations multiplied by eight rather than the $8 I intended to spend. I rang their customer srevice hotline to try and rectify the mistake, but I was told it was too bad even though the race was still five minutes from jumping.
To say I was not a happy camper would be a big understatement. |