Sure, I was expecting some anecdotal examples of when wins were much better than tote, but never a word about the [many] times of getting less payout than your local tote [especially during the week]. Swings and slides.

I've had 4 accounts over the years with NT agencies, 2 of them for 5yrs.
Anyone who has kept records and gone to the trouble to compare totals will have drawn the same conclusions you and I have lomaca about things evening out. Punters who can win are not wanted by agencies either. They restrict or won't accept bets from, or straight out ban winning punters.