Hi PartyPooper,
Crash had a thread devoted to this topic a while back, detailing all the gadgets to have installed. Perhaps he'll see this thread and advise. In the meantime, i'd suggest getting rid of Norton as it is pure sh1t.

Try this instead:
www.kaspersky.com

download free month trial and see if it nails the little SOB.
Also try (FREE):

Spybot -search and destroy
ad-aware SE

and this one (not free) but V good:
Spyware doctor

These programs might help, although these type of infections can be a pain to get rid of.

__________________
I like Bing Lee.