I thought i would add my own recent troubles.
I run a computer repair service from a small mining town so i need to have items shipped to me, my business is small more of a service than a business, but i still need to get stock i have been dealing with one supplier for awhile but they are just hopeless thier staff know nothing.
I desided to changed suppliers and advised my new supplier of my past troubles and told them i wanted trouble free sales.
Here is a breakdown of my first sale with them,

1) i was overcharged $1000 dealing with two many sales people.
2) Items have been left out of the package.
3) They claim to have sent items that i have not got, this is different from items they didn't add to package.
3) No paperwork sent with orders so is lucky i have current prices so i know what to charge.


I am wondering if i should try a second order with them.