Sales staff?

Pay peanuts and get monkeys. Why should the monkeys give a damn?
And that's the sad situation today. New workplace laws [race to the bottom] will make it even worse. Retail sales nowadays are mostly perm-casual or just casual with many workers not knowing what shifts they may or may not have from week to week. They cop a low hourly rate, no holiday pay, no overtime pay and no sick pay.

People moan about lack of service from taxi-drivers to shop assistants, but would scream from the rafters if they had to pay a fair price for it. Once-upon-a-time the service industry was reasonably paid with full benefits and respect and so good service was expected and given [the service was part of the price tags]. We can't expect cheap prices AND top service, it's an oxymoron.