so I just guess we will have to wait and see how we go.

It took 10 days for the claim form to get here (Melbourne) but I suppose that's not bad in view of the fact that it had to come all the way from Sydney. Well done Cobb & Co! You only get 15 days to submit a claim so they successfully reduced that to 5 days.

I don't see why they could not send a form online in a PDF, as they are quite happy to get the signed form back in the form of a fax!

Gerry