post5,
Yeah crash, I phoned their contact number because they were "spruiking" a "Knightsbet" account(myself being a resident of Newcastle and willing to help the local team).
I was confronted by some "drone" speaking in a monotone and providing no useful information.
I highlighted to this character his lack of customer relations and unprofessional telephone manner.
His reply was: "fair enough...!"... again in the same irritating monotone.
I terminated that conversation and will have no more dealings with that mob!

Cheers.