I had to ring them a couple of times and i can say they were more than helpful no complaints in that regard whatsoever ...were they going that bad that they couldnt afford to pay divi plus on all metro meetings..... I dont think so ..Im more inclined to think that they were Sqeeeeezing every last dollar ..... cant see the sense in it myself when theres so much competion out there for the gambling dollar ... thats my last on the matter cos i aint there anymore