Chrome,

Ditto your point of view.

Perhaps the outrageous marketing success of 'Spin' by politicians to flog their wares, has so entranced the business world that they can also no longer see clearly the long proven axioms of successful retailing.

Max wrote:

'You may already know that IAS is currently rolling out its new wagering website. This new on-line experience combines the latest in secure website technology with exciting new on-line betting alternatives, such as Trifectas, Quinellas and Exactas, that all guarantee to pay more than the largest national TAB. The site also lets you submit multiple win/place bets on any number of horses, in the same race, at the one time.

In the coming weeks IAS will release new products that will replace DIVIplus and BETAdiv. Currently DIVIplus has been withdrawn from NSW to allow the technical implementation of this new IAS product, which guarantees to pay more than Australia largest TAB by between 5% - 50% on all races 7 days a week, so stay tuned'
End quote.

Until proven incorrect, nowhere in this statement does it say that Win or Place betting payouts by IAS will at any stage in the future pay more than Aus. largest TAB [ nor anyone else for that matter ].


It says that exotics will pay more [and not more than ALL TAB's], nothing else.

What it does say about Win and place bets [ surely what concerns us most ], is merely this:

Quote:

'The site also lets you submit multiple win/place bets on any number of horses, in the same race, at the one time'. End quote.


IAS already has this facility and punters are not happy with it.

The fact that 'new products' will replace DIVIplus etc. some time in the future is meaningless waffle delivered with maximum spin. Replaced with what ? A better or worse product ? If better, better for whom and in what way EXACTLY ?

So Max ,

What you have told us here is nothing but 'spin'. What the customer does know is that the product they did have has been replaced with an inferior product that we are not happy with and we are voting on it with our feet.

My IAS account has not been closed [ I have others I can use ], but will remain in limbo until it delivers, not offers, what I, not you, consider a 'better' product. Then and only then will I decide if it worth buying.

To quote another, but lesser known retailing axiom:

'Never underestimate the intelligence of your customers, they are smarter than you think.'

Cheers.


[ This Message was edited by: crash on 2004-03-02 07:10 ]