Originally Posted by Chrome Prince

The phone is off the hook and they aren't answering emails, and I received an invoice for subscription for next month with no mention about the outage at all.
On their own forums, nobody is answering queries either.

The longer this goes on, the more I think the backups don't work and that any future form may be compromised.

The whole thing is a real worry at the moment. If backups are there, should take no more than 24 to 48 hours to have it running and that's being very generous.