19th December 2013, 08:51 AM
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Member
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Join Date: Jan 1970
Posts: 4,417
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Virtual formguide is right, you pay your subscription and get no form.
Really think this is disgraceful conduct to tell people all will be good and it's just a server problem, when you know you're going under, and taking money after lodging liquidation intentions.
Most of us have been supporters for more than ten years, and to treat clients like that reflects the character of the people behind it.
A simple email apologising, because it's over and beyond his control, thanking subscribers for loyalty and issuing refunds for remainder of subscription would have been appropriate.
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