KNOWLEDGE,

Here are a couple of address's that most people that use Windows should have, these "Windows" forums that are worth their weight in gold....

www.annoyances.org or this address could take you to your current problem www.annoyances.org/exec/show/article03-300

If your not running Windows XP Home punch in this address www.gracecomputers.co.nz and click on "Norton GoBack" and have a swat-up....saved my bacon on a few occasions before I became clued-up.

Cheers mate,

Squirter.