I have been with them for 15 months now and absolutely no problems. Withdrawal of winnings is prompt and they have not made one mistake yet in telephone betting. I use them for Best Fluctuation and CTote (Best of the three totes). I am a long way in front and have not had a query or any hint of account closure yet unlike one other online bookie who said they do not want my business.
They used to be great for the dogs offering best tote but it was a losing proposition for them so they have stopped that service. I was continually getting fantastic odds with that service and it was only a matter of time before they stopped it. There is often a wide variance in odds on the three totes on the dogs. Winners will often pay $5.00, $7.00 and $16.00 for a dog winner and it was money for jam getting the top odds every time. That lasted about 9 months.