9th November 2005, 09:00 PM
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Member
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Join Date: Jan 1970
Posts: 4,426
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Pugnosis,
No, that is not any way to run any business full stop.
If you really were not grasping a legitimate concept, then he could have explained it to you so you understood.
The aggressive reply to a potential client, an overseas one at that, proves that he went straight into attack mode because he knows that what he is supplying is probably misleading (to say the least).
There will always be some people in every industry, but especially racing, who have no idea about customer service, and then wonder why they get no referral business and no income in the end.
Stick with it Pugnosis, the Betfair forums have plenty of stuff there and the people are willing to help genuine people.
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