6th April 2009, 05:31 PM
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Member
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Join Date: Nov 1999
Location: Western Australia
Posts: 2,389
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Quote:
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Originally Posted by Chrome Prince
1. Have you updated and run Spyware Doctor for infections?
2. You appear to have reminants of Norton's Antivirus, delete the entire Symantec folder.
3. Download Noadware, update it and scan for malware, if it finds anything other than cookies, email me and I'll supply you with an activation number to remove the threats.
4. Download Malwarebytes Antimalware, update it and perform a deep scan for infections.
5. Run Hijack this and tick only the boxes that have (file missing), or (no name) or (no file) at the start or end of the entry.
Delete these references.
Did you try an unsuccessful Service Pack upgrade?
It appears that some Service Pack entries are there but some didn't install correctly.
Apologies for not getting back to you sooner, I've been unwell.....again.
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1&2 done,
3 done, only 3 cookies picked, rated no great threat
4 done
5 done that
Re Service Pack, I got a pop up from MS you know the usual updates available, bla bla so went for it then it came back with what I told you about Office?? but it was after that the problem became obvious(may be just co-incidence)
Also as a separate issue, I still had Norton on my laptop so updated and ran that, also didn't pick anything up??
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