Hullo again comrades.

Was wondering if anyone can throw any light on what has happened to the live streaming of races from Sydney and Melbourne via Bigpond through the auspices of TVN.
When the live racing link is clicked now, the flash player comes up with sound and no picture.
There is no explanation on the site of the reason for this and they still in fact advertise live streaming for Bigpond customers.
I am not a Bigpond customer but I know people who are and they are not getting this service.

I am not a customer and tried using it last weekend, i got picture and sound but the picture kept frezeing on my after about 30 secs

never works for me i just watch the race on tab website

The tab websites does not show Sydney or Melbourne races

I use it all the time.

The speed of your download is possibly causing the freezing etc.
I find if I have too many pages, sites open it slows and freezes etc otherwise runs goes ok .

I am a bigpond customer thou.

regards
Allen

I've had probs with it aswell,,i've got fast connection and with bigpond....can be real frustrating .

Hi...I can't speak for non bigpond customers but have had no probs with the service UNTIL last weekend when it looked like they'd made some changes...kept on buffering I got the following response below to fix the prob so it may help others....obviously all care no responsibility with undertaking any changes to your own system...I followed the instructions upto the point of changing the Performance settings...initially it fixed the prob then had the probs return intermittently...since Friday it's now all good, so I think they may have made further changes. Cheers




1. launch Windows Media Player
2. click on 'Tools'
3. click on 'Options'
4. select the 'Network' tab

Please ensure the following options are selected under 'Streaming Protocols':

1. put a tick next to Multicast
2. put a tick next to UDP (Ensure that you place a tick in 'Use Ports check box and
that the range is 7000-7007)
3. put a tick next to TCP
4. put a tick next to HTTP

Under the 'Streaming Proxy Settings':

1. click on the 'Configure' button and ensure that 'Proxy Settings' are set to 'Do not
use a proxy server'



Check the Performance:

1. click on Performance under "Connection Speed"
2. click on "Choose connection speed", Please select a speed appropriate for your
connection.
3. click OK
4. click Apply
5. close your Windows Media Player to ensure all settings take effect.

You will then need to reset your Internet Explorer to Defaults. See instructions below
for Internet Explorer 7:

1. open Internet Explorer
2. go to the "Tools" Menu and click on "Internet Options"
3. click on "Delete" about 1/3 of the way down that box
4. click "Delete All" and put a tick on "Also delete files and settings stored by
add-ons and click "Yes" to confirm you want to delete them
5. go to the "Security" tab and click on "Reset All Zones to Default Level"

There are 4 Zones in total. They are Internet, Local Intranet, Trusted Sites and
Restricted Sites. You must repeat this action for each zone by clicking on each icon
toward the top of Internet Properties/Options

6. go to the "Privacy" tab and make sure that the slider bar is set on medium or lower
and also un-tick "Turn on Pop-up Blocker"
7. go to the "Connections" tab and click on the "LAN Settings" button down the bottom
and make sure that all the boxes are un-ticked and click "Ok"
8. go to the "Advanced" tab and click on "Restore Advanced Settings" down the bottom
9. click on "Apply Now" and then "Ok"
10. close down Internet explorer and reopen it
11. try the site again

If you have any other questions, please visit our Help Centre at www.bigpond.com/help

Thanks for the replys.
I reckon there are separate problems depending which state you are in.
I don't think it matters whether you are Big Pond customer or not.
In my case, the flash player comes up when you click on the link and only sound is available.
Click on the blackbookers link and the Media player comes up.
The answer's a pineapple but I enjoyed the advantage of watching live whilst it lasted.
Hope it somehow comes back again because other alternatives are too dear.

I am a a bigpond customer who has had problems with this "free" service from day 1.
So much so that I took them to the Ombudsman before I was given any help.
No matter what the problem, they give the same auto email reply, (which funnily enough can be seen in an earlier response).
According to them it's always the customers fault. "You must have changed your settings etc", yes, like I have nothing better to do than change things on my computer, so that a service doesn't work, so that I can waste my time complaining about it.

All this and it still NEVER works properly for any length of time.