I'm currently in a bit of a squabble with one of the big online gaming providers regarding a bet I'd placed this morning at 17.00 on Lesvos Lady. When I checked my winning bets I noted that I'd only been paid at 7.00 and sent them an email expecting it all to be rectified quickly and smoothly (it was only a $10 win bet). I find now that they are trying to 'brazen it out' by insisting that the price I took was 7.00 but fortunately I photocopied my bets this morning and have a printout showing time, bet number and price (definitely 17.00). Even though I have provided these people with the details of this transaction they insist that they are right and I am wrong. I have lost confidence in this outfit as I'm not always so meticulous in keeping my records. It makes me wonder if I've been ripped off before without noticing it. Has anybody else had a similar experience?

Finally got an answer that actually replied to the questions I asked. Apparently there was a late scratching in the last in Adelaide and my 17.00 became 7.00 just like that. Must've been 10/1 on or something, the late scratching. All these rules and regulations that cause you to get less than you think you should.... Reminds me of my SP in the 60s who had a 5/1 limit. Don't know what became of him. Maybe he went on to become a listed company.

Paid $12.50 on the tab after the late scratching, and the scratched horse was only a $15 chance in pre-post markets.

GRRRRR! just make sure that "HE" doesn't get one ounce of business in the future!!! or you are a triple loser!!!

I've had a similar thing with an out fit that accepts ALL BETS but then imposes a 100-1 limit..... unbelievable that our Governament allows this?????
just make sure that they PAY!!!!

There is one other that has a $55 maxium odds payout on trots in fine print if you look closely.