I AGREE IAS HAS BECOME LIKE THE OTHER SITE SPORTSBET IT IS SO SLOW TO DO ANYTHING THAT NORMALLY I USE IAS,BUT NOW THE SPEED IS NO DIFFERENT SO NOW I HAVE TO ALLOW AT LEAST 10 TO 15 MINS BEFORE TO LAY A BET ON EITHER SITE.AS U SAID COUSTOMER SERVICE.
THIS PLACING YOUR BET ON THE NET IS GETTING SO SLOW I WILL HAVE TO USE QTAB(SAD FACE,SAD FACE.)

Totally agree with the arguments, IAS have done nothing but go backwards over the last couple of months, there old site was well set out, easy and quick to place bets, it was an enjoyment, now it is slow, they have cut right back on divi+. last weekend i needed to place around 12 bets, and i think it took me around 1 hour, absolute joke and will have no hesistation in transfering all my funds to the other company. IAS (closed)!!!. Pathetic...

As a result of their site being slow i decide to bet over the phone this weekend. I was advised that i could not ask for more than 3 horse odds in the same race over the phone??? Yet at other times some of their operators were more than happy to quote you on as many horses as you wanted in the one race.

Not sure whether they not legally allowed to quote on more than 3 horses or not but it seemed strange to me - the said operator was also quite rude about the fact that i did ask for more than 3 quotes.

Dear Forum

You may already know that IAS is currently rolling out its new wagering website. This new online experience combines the latest in secure website technology with exciting new online betting alternatives, such as Trifectas, Quinellas and Exactas, that all guarantee to pay more than the largest national TAB. The site also lets you submit multiple win/place bets on any number of horses, in the same race, at the one time.

In the coming weeks IAS will release new products that will replace DIVIplus and BETAdiv. Currently DIVIplus has been withdrawn from NSW to allow the technical implementation of this new IAS product, which guarantees to pay more than Australia largest TAB by between 5% - 50% on all races 7 days a week, so stay tuned.

At this stage the new site has two account balances, one for racing the other for sport, the sport section of the new site although its transactional, is yet to be complete. The new sports section will be a much-improved user friendly lay out and design with increased sports product. Once this section of the site is complete both sport and racing will fall under the one account.

As our products evolve, our goal at IAS remains consistent. We seek to be the wagering provider you think of every time you bet. We work hard everyday to earn your loyalty and appreciate the patronage of the thousands Members who chose to bet with us.

Regards

Alex Read
IAS Marketing Manager

How about something that is just quick and simple.

Alex,

If all the promises you are making are true I am positive you will have a loyal band of followers.

I must be honest in that I have an account with you people, but in the past month or so I have so many problems with your site I just shut it down out of utter frustration.

I have opened another account with one of your opposition and have absolutely no problems with the site whatsoever.

I was quite shocked when I noticed no diviplus on Sydney races on Sat, but now you have explained that.

I just hope when you get it all up and running, the site will perform as it should.

One question, on the site I joined I can bet UP TO THE JUMP even if the race is running late (same as tabs) is there ANY reason (except for laying off) why IAS cannot allow the same.

Cheers

Kenchar would it be possinle to email me with the name of the site that bets till the jump... mine bets up to post time....
vonnika at hotmail dot com

In the coming weeks IAS will release new products that will replace DIVIplus and BETAdiv. Currently DIVIplus has been withdrawn from NSW to allow the technical implementation of this new IAS product, which guarantees to pay more than Australia largest TAB by between 5% - 50% on all races 7 days a week, so stay tuned.

Is it just me or has anyone else noticed that this new product will only beat the "largest TAB" (currently NSW TAB), and so doesn't guarantee to beat the best of all three TAB's?

Cheers,
Chris.


[ This Message was edited by: stebbo on 2004-03-01 22:02 ]

With Stab buying NSW tab that will leave 2 tabs so i don't think that will be much of a problem

I dont understand that if sp*rtin*b*t seem to be doing fine offering maxi-div, why ias dont just match them, why create something when it seems that just offering best TAB dividend will get the customers, and just hold for the word of mouth effect to kick in to get the turnover required to make good profits. they had a perfect site, very quick, and realiable, it absolutly killed sp*rtin*b*t in user-friendly, now they have added so much sh*t on there site it seems to take forever to place bets, specially if you need to place a quite a few. I think that there is no reason to try to blow everyone and competitors out of the water trying to offer super duper offers, Just give whatever the best tote is australia wide, i dont reckon you would need to beat the best tote to keep people happy, just knowing that you are going to receive the best tote odds is good enough. no need to add the 5%-10%, if its going to send the company broke. ( i think i worded that right). simple language, Just Give Best Tote!, No Need For Better Than That If It Sends You Broke!. gives the punter peace of mind.

[ This Message was edited by: adam on 2004-03-01 23:33 ]

[ This Message was edited by: adam on 2004-03-01 23:34 ]